Asendia Co., Ltd. Privacy Policy

Asendia Co., Ltd. (“the Company”) establishes the following privacy policy to protect users’ personal information, safeguard their rights and interests, and facilitate the resolution of any privacy-related complaints in accordance with the Personal Information Protection Act. If there are any changes to this Privacy Policy, Asendia will notify users via website announcements or individual notices.

○ This policy has been effective since August 1, 2018.

  1. Purpose of Personal Information Processing
    Asendia (“www.asendia-global.com,” hereinafter “Asendia”) processes personal information for the following purposes only. The information will not be used for any purposes other than those specified; if the purpose of use is changed, prior consent will be obtained.
    a. Provision of Goods or Services
    Personal information is processed to provide services, send invoices, etc.

  2. Personal Information File Details

  3. Personal Information File Name: Privacy Policy

  • Items collected: Email, mobile phone number, name, company phone number, position, department, company name

  • Method of collection: Via the website

  • Reason for retention: Product and quotation inquiries

  • Period of retention: 3 years

  • Relevant Laws: Records of collection/processing and use of credit information: 3 years; Records of contracts or withdrawal of subscription: 5 years

  1. Processing and Retention Period of Personal Information
    ① Asendia processes and retains personal information within the period agreed to by the data subject or as prescribed by law.
    ② The processing and retention periods for each purpose are as follows:

  2. Provision of goods or services: Collected personal information is retained and used for three years from the date of consent.

  • Reason for retention: Product and quotation inquiries

  • Relevant Laws: 1) Records of collection/processing and use of credit information: 3 years; 2) Records of contracts or withdrawal of subscription: 5 years

  • Exceptions:

  1. Provision of Personal Information to Third Parties
    ① Asendia provides personal information to third parties only with the data subject’s consent or when required by law (Articles 17 and 18 of the Personal Information Protection Act).
    ② The following information may be provided to third parties:

  2. Asendia

  • Recipient: Asendia

  • Purpose: Email, mobile phone number, name, company phone number, position, department, company name

  • Retention and use period: 3 years

  1. Entrustment of Personal Information Processing
    ① To facilitate business operations, Asendia may entrust personal information processing to third parties.
    ② When entering entrustment contracts, Asendia specifies in writing restrictions on processing personal information for purposes outside the scope of the entrusted work, technical and managerial safeguards, prohibition of sub-entrustment, supervision of the trustee, and liability for damages in accordance with Article 25 of the Personal Information Protection Act. Asendia also supervises safe handling by trustees.
    ③ If there are changes to the contents of the entrusted work or the trustees, these will be disclosed without delay through this Privacy Policy.

  2. Rights and Obligations of Data Subjects and their Legal Representatives, and Methods of Exercising Rights
    ① Data subjects may exercise the following rights regarding their personal information at any time:

  • Access, correction, deletion, and suspension of processing
    ② These rights can be exercised via written request, email, or fax in accordance with Article 41, Paragraph 1 of the Enforcement Decree of the Personal Information Protection Act. Asendia will take prompt actions accordingly.
    ③ Rights may also be exercised by legal representatives or persons authorized by the data subject; in this case, a letter of proxy must be submitted as prescribed in Form No. 11 of the Enforcement Rules of the Personal Information Protection Act.
    ④ Requests for access or suspension of processing may be limited under Articles 35(5) and 37(2) of the Personal Information Protection Act.
    ⑤ Requests for correction or deletion cannot be accepted if other laws require the retention of the personal information.
    ⑥ Asendia may verify the identity of the person making a request for access, correction, deletion, or suspension of processing.

  1. Personal Information Items Processed
    ① Asendia (“www.asendia-global.com”) processes the following items:

  2. Provision of goods or services

  • Required: Email, mobile phone number, name, company phone number, position, department, company name

  • Optional: N/A

  1. Personal Information Destruction
    Asendia will promptly destroy personal information once the purpose of processing has been achieved. The destruction procedures, timing, and methods are as follows:

  • Procedure: Information entered by users is moved to a separate database (or filed separately if on paper), retained for a certain period in accordance with internal policies and relevant laws, and then destroyed. Such information will not be used for purposes other than retention as required by law.

  • Timing: Information is destroyed within 5 days of the end of the retention period, or within 5 days of becoming unnecessary (e.g., service termination, closure of business).

  • Method: Electronic files are destroyed using technical methods that prevent recovery; paper records are shredded or incinerated.

  1. Use and Rejection of Automatic Collection Devices
    Asendia does not use cookies or any other automatic collection devices.

  2. Personal Information Protection Manager
    ① Asendia (“www.asendia-global.com”) designates the following persons as the Privacy Officer responsible for overall management of personal information and handling of user complaints and remedies.
    ▶ Privacy Officer
    Name:
    Position:
    Contact:
    Email:
    Fax:
    (Connects to the department in charge of personal information protection.)

▶ Department in Charge of Personal Information Protection
Department name:
Person in charge:
Contact:
Email:
Fax:
② For any privacy inquiries, complaints, or requests for remedy incurred while using Asendia services, users may contact the Privacy Officer or the department in charge. Asendia will respond and process such inquiries without delay.

  1. Changes in the Privacy Policy
    ① This Privacy Policy is effective from the enforcement date and changes due to law and policy amendments will be notified at least 7 days prior to implementation.

  2. Technical, Managerial, and Physical Safeguards for Personal Information
    In accordance with Article 29 of the Personal Information Protection Act, Asendia takes the following measures to ensure the safety of personal information:

  3. Periodic self-audits
    Regular (quarterly) audits to ensure security

  4. Establishment and implementation of internal management plans
    Formulation and enforcement of internal guidelines for secure personal information processing

  5. Request for Access to Personal Information
    ① Data subjects may request access to their personal information under Article 35 of the Personal Information Protection Act from the department below. Asendia will handle such requests promptly.
    ▶ Department for Access to Personal Information
    Department name:
    Person in charge:
    Contact:
    Email:
    Fax:
    ② Data subjects may also request access to personal information via the Ministry of the Interior and Safety's “Comprehensive Support Portal for Personal Information Protection” (www.privacy.go.kr).
    ▶ Ministry of the Interior and Safety Comprehensive Support Portal → Privacy Complaints → Request for Access to Personal Information (requires I-PIN for identification)